Level Zero
THE LEGACY
DIAGNOSTIC
Every full Legacy Management engagement begins here. Level Zero determines where the organization remains dependent on the founder, where stated belief differs from actual behaviour, where decision-making loses energy, and what should be built next.
Investment
Starting at CAD $25,000
Timeline
Typically 4–6 weeks
Outcome
Findings, classification, roadmap
No prescription without diagnosis. The diagnostic is a complete engagement, not an unpaid sales exercise. Investments are shown in Canadian dollars and are planning ranges, not fixed quotes.
Six questions most founder-led organizations cannot answer today.
Where does founder dependency actually exist?
What judgment remains undocumented?
Where do leadership and frontline perceptions differ?
Where do stated values fail to guide real decisions?
Where has communication or identity fragmented?
Is the organization ready for a larger Legacy Management mandate?
Typical components.
The exact mix is set by organizational size and complexity, but a Level Zero engagement typically involves:
- Founder interview
- Leadership interviews
- Selected frontline or stakeholder interviews
- Organizational document review
- Brand and communication review
- Language analysis
- Decision-flow mapping
- Friction tracing
- Founder-dependency assessment
- Legacy Level classification
- Findings presentation
- Recommended roadmap
You cannot engineer out a dependency you have not mapped.
The diagnostic ends with a decision, not an obligation.
The findings presentation closes with a recommended roadmap. From there, the organization decides what, if anything, gets built.
Frequently asked.
Start where every engagement starts.
The first conversation reviews founder dependency, current pressure points, and whether a diagnostic is the right next step.